About SERVPRO of Albany

Benjamin Kyle Carter

Owners of SERVPRO of Albany

In 1969 SERVPRO of Albany was established and has been a leader in clean up and restoration for over 50 years.  In July of 2012, Kyle and Courtney Carter became the proud new owners of SERVPRO of Albany. 

SERVPRO of Albany follows the training guidelines offered by corporate to make sure that each and every employee is properly trained to handle any disaster that may happen in our community.  From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

SERVPRO of Albany is blessed to have a Water Production Manager and Fire Production Manager with over 40 years experience combined.  Our Water Production Manager is certified in WRT, ASD, FSRT, CDS with IICRC and also Certified through NORMI as a Mold Assessor and Remediator.  Our Fire Production Manager is Triple Master Certified through the IICRC.

SERVPRO of Albany is involved with the Albany Area Chamber of Commerce, and the American Red Cross in Albany, GA.  We are committed to supporting our Local Charities such as: Wounded Veterans of SWGA, Albany Junior League, The Lily Pad, and many other local community events.   

SERVPRO of Albany understands and is compassionate with customers that are involved with a disruption such as fire, smoke, soot, or water damage that causes your life to be interrupted at home or your business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened." We have been proudly serving Southwest Georgia for over 50 years!

SERVPRO of Albany specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Albany can also mitigate mold and mildew from your home or business. Other services provided by SERVPRO of Albany include carpet and rug cleaning, duct cleaning, dryer vent cleaning, and trauma/crime scene cleanup services.  Our staff is highly trained in both cleaning and property damage restoration. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Albany.

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

Insurance and Payment Information

For a stress free claims process, SERVPRO works with your insurance to help manage the insurance process and paperwork.

We also accept the following credit cards for your convenience:


  • AMRT - Applied Microbial Remediation Technician
  • ASD - Applied Structural Drying Technician
  • CCT - Carpet Cleaning Technician
  • CRT - Color Repair Technician
  • FCT - Floor Care (Hard Surfaces) Technician
  • FSRT - Fire & Smoke Damage Restoration Technician
  • HST - Health and safety Technician
  • IICRC Certified Firm
  • LCT - Leather Cleaning Technician
  • OCT - Odor Control Technician
  • RCT - Rug Cleaning Technician
  • RRRP - Lead-Based Paint Activities and Renovation
  • RRT - Carpet Repair & Reinstallation Technician
  • SMT - Stone, Masonry and Ceramic Tile Cleaning Technician
  • UFT - Upholstery & Fabric Cleaning Technician
  • WRT - Water Damage Restoration Technician


  • Albany Area Chamber of Commerce
  • Institute of Inspection, Cleaning and Restoration Certification (IICRC) Certified Firm
  • Leadership Albany
  • Lee County Chamber of Commerce
  • United States Department of Environmental Protection - Lead Safe Certified Firm


  • Per Capita Award (GA)
  • Volume Award (GA)
  • SERVPRO Industries Directors Bronze
  • SERVPRO Industries Millionaires Bronze
  • SERVPRO Industries Millionaires Bronze
  • SERVPRO Industries Millionaires Plantinum Volume (GA)
  • Employer Of the Year for Terrell County NAACP
  • SERVPRO Industries Millionaires Bronze
  • SERVPRO Industries Directors Platinum
  • SERVPRO Industries Directors Silver
  • SERVPRO Industries Millionaires Bronze
  • SERVPRO Industries Millionaires Silver