Recent Community Posts

Making Happy Customers!

7/3/2018 (Permalink)

Community Making Happy Customers! We make Happy Customers!

Our goal is to make customers happy.  Customer Service is very high on our priority list.  We at SERVPRO make sure that communication to the customer daily is key.  Whether it is Fire damage clean up, water damage dry out, or sewage removal the customer always knows that we care about their home by the way that we treat them from start to finish.  

Fire, water and mold damage clean up is a lot of work. But the reason we do it is because we love helping people. And it always means a lot to us when customers share their experience with us. When we have a happy customer we encourage them to share their experience on all of our social media pages and we also share with insurance companies.  We know that the home is a very prized possession and we do our best to make sure we put their homes back in beautiful condition.  

Fireworks Safety

7/3/2017 (Permalink)

With July 4th just around the corner, it’s important to know how to safely handle and operate fireworks. Every year, there are numerous children sent to the emergency room with firework-related injuries and most, it not all, of those injuries are preventable.

Follow these safety tips to prevent injuries from fireworks:

  • Young children should never be allowed to play with or ignite fireworks.
  • Always closely supervise children when fireworks are being used. Young children can be injured even by sparkles when not properly supervised. Sparklers caused more than 40% of ALL injuries due to fireworks.
  • Always place fireworks on the ground and light the fuse at an arms length and immediately get to a safe distance to observe.
  • Point fireworks away from homes, and keep away from brush, leaves and flammable substances.
  • Light fireworks one at a time.
  • Never try to pick and move an already lit firework.
  • Never try to re-ignite malfunctioning fireworks.
  • Never point or throw a firework at a person’s body or feet.
  • Always have water or a fire extinguisher nearby.
  • Never carry fireworks inside a pocket.
  • Never shoot fireworks into glass or metal containers.
  • After the fireworks have completed burning, douse any fireworks material on the ground with plenty of water before discarding it.

The best way to protect your family is to not use any fireworks at home. Instead, attend public fireworks displays and leave the lighting to the professionals!

State of Georgia Law states: How long can you shoot fireworks?

New Years until 1 am

July 4th until Midnight

Any other day until 9 pm  

EGGS and ISSUES

2/11/2015 (Permalink)

Community EGGS and ISSUES SERVPRO of Albany and Americus, Community Support, Albany GA News,

http://www.wfxl.com/news/story.aspx?id=1161893#

SERVPRO of Albany and Americus representatives were out early this morning not to assist with a fire, water, or mold emergency but to support Lee County Schools and their STAR Student and Teacher of the year sponsored by the Lee County Chamber of Commerce.  It was great to be among the leaders of the community in support of two outstanding individuals.  Congratulations to STAR Student Nicollette Mantica and STAR Teacher Dotty Davis on their achievements. 

Officials encourage fire safety after deaths

2/10/2015 (Permalink)

Community Officials encourage fire safety after deaths House Fire Sylvester GA

http://www.walb.com/story/28064439/officials-encourage-fire-safety-after-deaths

If you don't have smoke detectors, your taking a risk with your life. Don't forget to check the batteries monthly as well. Have a plan and practice fire drills at home. SERVPRO of Albany and Americus can restore things after a fire but nothing is as valuable as getting out unharmed.

SERVPRO® Celebrates 6th Consecutive Year on Entrepreneur’s Top 10 Franchise List

2/4/2015 (Permalink)

Community SERVPRO® Celebrates 6th Consecutive Year on Entrepreneur’s Top 10 Franchise List SERVPRO of Albany and Americus

Cleanup and restoration franchise stands strong in the #7 position in the 2015 Franchise 500 rankings

 

Albany and Amerius, GA  January 20, 2015 - SERVPRO®, a cleanup and restoration franchise company, maintains its hold on the No. 7 spot overall – out of a group of 927 franchises that qualified for inclusion in the list—in the recently announced 2015 Franchise 500 rankings* from Entrepreneur magazine. This recognition marks the sixth consecutive year Entrepreneur has included the company in its Top 10 list and the 12th consecutive year SERVPRO has earned the top spot on the magazine’s list in its own industry—Restoration Services.

Entrepreneur magazine’s Franchise 500 selection process** uses “objective, quantifiable measures of a franchise operation” to help would-be entrepreneurs identify franchise investment opportunities. Some of the most important factors considered by Entrepreneur in developing the list each year are “financial strength and stability, growth rate and size of the system.”

“It’s very satisfying to represent the ongoing brand leadership of SERVPRO® for disaster cleanup and restoration services in the Albany and Americus area,” said Benjamin Kyle Carter, owner of “SERVPRO® of Albany and Americus. “As a SERVPRO franchisee, we have the tools and knowledge—and the responsibility—to provide the best possible service to every customer.”

According to Carter, SERVPRO continues to innovate with systems, processes and training designed to deliver faster, more consistent results to their customers. In the past year, SERVPRO customers benefited from the introduction of the following advanced features: 

  • The company’s DryBook proprietary software, which provides franchisees with tools to capture and track the steps of a restoration project according to industry best practices and standards.
  • The Here to Help® Connection, which provides homeowners with 24/7 access to real-time data, allowing them to track progress toward project completion.
  • The Drying Chamber, which uses vacuum freeze-drying technology to vaporize water in water-damaged documents—a technique recommended by the Library of Congress. The process can recover and restore even the most delicate items and preserve the integrity of a variety of media including irreplaceable files, medical files, books, x-rays, photographs and more. 

SERVPRO® specializes in fire and water cleanup and restoration services, helping both commercial and residential customers recover from property damage emergencies “Like it never even happened.” For more information about SERVPRO® of Albany and Americus, contact Benjamin Kyle Carter at (229) 439-2048 or kcarter@SERVPROalbany.com. For more information about SERVPRO®, please visit www.SERVPRO.com.

*   http://www.entrepreneur.com/franchise500/index.html

** http://www.entrepreneur.com/franchises/franchise500/about.html

About SERVPRO®

Founded in 1967, the SERVPRO® Franchise System is a national leader and provider of fire and water cleanup and restoration services and mold mitigation and remediation. SERVPRO’s professional services network of nearly 1,700 individually owned and operated Franchises responds to property damage emergencies ranging from small individual disasters to multi-million dollar losses. Providing coverage in the United States and Canada, the SERVPRO System has established relationships with major insurance companies and commercial clients, as well as individual homeowners.

Information of Free CE Classes

1/29/2015 (Permalink)

Community Information of Free CE Classes SERVPRO of Albany and Americus offers free CE classes for Insurance and Real Estate Professionals.

SERVPRO of Albany and Americus will be hosting a free continuing education class for insurance professionals (agents, adjusters) property managers, and anyone else interested in learning more about services provided by SERVPRO of Albany and Americus.  This years topics will be a 3 hour Trauma/Crime Scene Cleanup class and a 3 hour Ethics Course.  

Call the office at (229) 439-2048 or email us at kcarter@SERVPROalbany.com for more information or to reserve your spot.  

Free Continuing Education Classes to be offered by SERVPRO of Albany

1/22/2015 (Permalink)

SERVPRO of Albany and Americus will be hosting a free continuing education class for insurance professionals (agents, adjusters) property managers, and anyone else interested in learning more about services provided by SERVPRO of Albany and Americus.  This years topics will be a 3 hour Trauma/Crime Scene Cleanup class and a 3 hour Ethics Course.  

Stay tuned for more details!