Recent Why SERVPRO Posts

We Offer Reconstruction Services Too!

7/12/2021 (Permalink)

Construction tools on a wood background Give us a call at 229-439-2048 to learn more about our reconstruction division!

SERVPRO of Albany and Americus has served the communities of Southwest Georgia with mitigation services for water, fire, mold, and storm damages for over forty years, but did you know that we also offer a wide array of reconstruction services?  Often, after a property damage has taken place, materials will be beyond repair, and will have to be removed.  Commonly removed materials include drywall, flooring, ceilings, or baseboards.  With the goal in mind to make your damage “Like it never even happened,” we strive to offer a one-stop-shop for both your mitigation and resulting reconstruction needs!

Services that our reconstruction team can provide include:

  • Board Up
  • Drywall Installation
  • Flooring Repair
  • Roof Tarping
  • Painting

Serving both residential and commercial properties, we have the resources to handle reconstruction projects of all sizes!  To inquire about reconstruction services, learn more about our offerings, or schedule an appointment, please give us a call at 229-439-2048. 

Why Choose SERVPRO of Albany and Americus?

5/19/2021 (Permalink)

SERVPRO of Albany and Americus Logo Call Us! We're Here to Help, 24 Hours a Day, 7 Days a Week!

The SERVPRO brand is known for providing high quality clean up and restoration services for property damages caused by water, fire, or storms.  Did you know that along with these core service lines, SERVPRO of Albany and Americus also provides a variety of additional remediation services?  Our team can also assist our community with:

  • Commercial or Residential Mold Remediation
  • Biohazard, Trauma, or Crime Scene Clean-Up Services
  • Contents Cleaning
  • Commercial or Residential Duct Cleaning
  • Reconstruction Services
  • Many Additional Specialized Services, Such as Document Restoration, Through Partnership with our Corporate Headquarters

By providing such a wide variety of services from a professionally trained and accredited firm, SERVPRO of Albany and Americus can serve as your “one stop shop” for property damage restoration, helping to ease the stress and worry that comes along with many remediation projects.  Our team is available 24 hours a day, 7 days a week for emergency response, and takes great pride in providing the highest quality customer service to our community.

To learn more about our services, schedule an appointment, or request assistance, please give us a call at 229-439-2048.  Serving multiple counties in Southwest Georgia, SERVPRO of Albany and Americus is “Faster to Any Size Disaster”!

Providing Excellent Customer Service to Southwest Georgia

3/19/2021 (Permalink)

SERVPRO logo on Green Background SERVPRO of Albany and Americus is proud to be of service to Camilla, Albany, Americus, and surrounding cities in Southewest Georgia!

SERVPRO of Albany and Americus takes great pride in providing superior customer service when property damage strikes. We value honest communication, timely updates of the status of work, open lines of communication, and going the extra mile to help make your damage “Like it never even happened.”  Throughout the course of your mitigation, restoration, and reconstruction services, you can depend on SERVPRO of Albany and Americus to help you understand and navigate the steps from initial inspection to project completion.  Don’t just take our word for it:

See what previous SERVPRO of Albany and Americus customers have to say about their experience:

“This company is amazing to work with, stress free.  Once Lawson got a hold of it, we did not have to worry about a thing.  They even handled the communication with the insurance adjuster.  Whenever I went into the office the staff was so down to earth yet remain professional (Scott, Paula, Whitney, everybody).  The bathroom and the adjacent room were flooded from a rat chewing through a water line in the attic (a hot mess), it was like flood waters coming in.  From the time Lawson saw the area he got everybody together that needed to work on the project, and we did not have to do anything else, we did not even have to call them, they called us and worked on it until it was complete. The bathroom and room look better than before the damage. Andy and his crew showed up and went right to work...” – S. Jackson, google.com

“Great experience using SERVPRO to have the vents and ducts cleaned. Shaun explained the process and helped us in taking care of an unexpected problem he discovered while cleaning. We will definitely use SERVPRO again and for other services the company offers. Shaun is definitely an asset to SERVPRO. Thanks for a great experience and a job well done.” – C. Scott, SERVPROalbany.com

SERVPRO of Albany and Americus is proud to hold an overall Google Rating of 4.6 and Facebook Rating of 4.5. If you home or business has suffered damages, and you are looking for a team that provides superior customer service, call SERVPRO of Albany and Americus at 229-439-2048.  Our professional team offers 24/7/365 emergency response, and “We’re Faster to Any Size Disaster!”

SERVPRO Receives Prestigious Top 10 Ranking in Entrepreneur Magazine’s Franchise 500

2/17/2021 (Permalink)

Photo of SERVPRO Article in Entrepreneur Magazine SERVPRO of Albany and Americus is Here to Help with water, fire, mold, or storm damages strike!

SERVPRO has recently been recognized by Entrepreneur Magazine as the #10 ranked franchise in their franchise 500.  Along with our top ten distinction, SERVPRO also received the honor of being Entrepreneur’s #1 franchise in the Clean Up and Restoration category.  The team at SERVPRO of Albany and Americus is proud to be a part of such a widely respected brand. Our network of franchises has over 1,700 locations nationwide, offering multiple service lines including water mitigation, fire restoration, COVID-19 cleaning, storm response, and mold remediation.

When you choose SERVPRO of Albany and Americus to provide property damage remediation for your Southwest Georgia home or business, you can expect a quick response from a professionally trained and certified team, honest communication about your property, and excellent customer service from the beginning of your mitigation process through the end of reconstruction services.  As a locally owned and operated franchise, many of our franchise employees may be your neighbors, have children the same age as yours, or attend the same events that you do.  We are proud to serve those that we interact with every day in our community and are always Here to Help when disaster strikes.

If you home or business needs clean up or restoration services, give SERVPRO of Albany and Americus a call at 229-439-2048.  Serving the communities of Albany, Leesburg, Americus, and surrounding areas, our team is available 24/7/365, and look forward to helping you make your property damage “Like it never even happened.”

WHY SERVPRO Should Be Your First Choice For Restoration And Mitigation Needs

2/9/2021 (Permalink)

call SERVPRO of Albany and Americus at (229) 439-2048 call SERVPRO of Albany and Americus at (229) 439-2048

Why Georgia Residents can Act Decisively Against Storm, Mold, Fire or Water Damages

South Georgia residents use restoration services when unexpected home emergencies occur. By doing so, they can often save thousands of dollars in potential secondary damages that may occur as a result of improper or home restoration services. Our company has been a staple in our community for several years. It partakes in regular donations of both money and time to charity missions. Throughout the year, our servicemen and women are on-hand to help you overcome an emergency with minimum inconvenience and expense. Contact us anytime to arrange restoration services for water, mold, storm, or fire-related damages.

Water Damage Restoration

Homeowners may experience water damage in their home at any time of year. These can be either in the form of excessive quantities of moisture in a short period overloading a home's defenses, or long-term problems creeping up over several months. Whether your home falls victim to flooding or a slow internal leaking, our water restoration technicians (WRT) are on-hand to provide the assistance you need. SERVPRO is available twenty-four-hours a day and even runs an out-of-hours service for emergencies.

Water incidents in your property can cause a chain reaction of interrelated issues. These issues may include problems with odor, microbial bacteria, fungi, or soiling of your possessions. SERVPRO restoration services are comprehensive in their approach to your home and can stop damage as well as putting in place proven methods to reverse it. Usually, we start by thoroughly removing water from the property, then drying using proper drying methods.

Bringing venting box fans to your home, as well as the careful placement of portable heating, can help to encourage natural evaporation. Natural evaporation is useful in removing moisture that may have absorbed into furnishings, upholstery, or flooring. Using moisture probes, SERVPRO can accurately assess the moisture content of any given material and can keep returning during the restoration service to ensure reaching our goals.

Mold Remediation

Indoor air quality is becoming increasingly prominent in the restoration service industry. Often, homeowners are surprised by quite how many toxins can exist in a home environment. The issue is especially pertinent in homeowners that have mold damage in their homes. Molds breed by releasing microscopic spores into the surrounding atmosphere. These spores can cause unpleasant odors as well as ingestion when inhaling indoor air. SERVPRO takes decisive action during mold remediation to ensure the spread is limited and your air-quality restored.

Setting up containment is an essential part of the restoration. Usually, an area of your home that shows evidence of mold growth needs quarantining. The removal of mold colonies or demolition of infested materials increases airborne spores. SERVPRO applies negative air pressure when performing controlled demolitions to ensure that the spread of spores is under control. Also, we may use physical barriers such as polyurethane sheeting to prevent microscopic spores from escaping.

Airborne particles are frequently invisible to the naked eye. This invisibility makes it challenging for a homeowner to assess or act against unwanted indoor air particles. Using high-efficiency particulate air-filters (HEPA), SERVPRO technicians can remove particles from the air that are as small as 0.3 microns. Air scrubbing equipment combined with deodorizing methods saves time on the turnaround of your restoration service.

Storm Damage Restoration

Storms can expose your home to outdoor elements as well as pathogens that may enter in floodwaters. Extraction is the most effective method of controlling storm damage in your home. However, to be truly useful, you need to combine rapid extraction with careful cleaning and drying. At SERVPRO, we often find homeowners suffering from microbial growth or mold issues traced back to initial flooding several weeks or months before.

Our restoration services focus on a complete, thorough approach to both the removal and drying of moisture in your home. When water is extracted and dried, it can leave behind microbes or stain on the flooring materials of your home. We use rotary floor machines to both loosen soiling from hard surfaces and apply pre-conditioning agents to soft ones like carpets. Rotary machines not only help to dislodge severe soiling but can help to buffer floors and leave them in a preloss condition.

Flooding as a result of stormy conditions can seem unfair. SERVPRO can help you to redress the balance by providing expert technicians who can complete the job on time and on-budget. If the damage necessitates relocation temporarily, we can perform the vital mitigation tasks needed to prevent your home from suffering permanent damage in the interim period. SERVPRO restoration services are available to all residents in an emergency.

Fire Damage Restoration

If your heating ventilation and air conditioning (HVAC) system are on, it can cause extensive fire damage to your home. Air entering the supply side can overload filters causing hot smokes to travel through ventilation shafts. Return side outlets can then end up spewing soot, odor, and ash into unaffected regions of the house. SERVPRO restoration services incorporate a comprehensive game plan for HVAC inspection, cleaning, and replacement of ventilation ducts.

Hot smokes are attracted to cooler surfaces, which include the metal insides of a ventilation shaft. These can deposit thick soiling onto the inner sides of an HVAC system, which can be challenging and technical to clean. SERVPRO restoration services can remove both return and supply-side air ducts to carry out in-depth inspections. Using air whips, we can dislodge loose soiling, which can then vacuum out using negative air pressure machines. Cleaning of the interior closest to the wall- where soiling builds up- can be cleaned using water and oil-based solvents.

Once your HVAC is clean, we can begin to perform repairs. Cavities opened with a circular drill for negative air pressure machine access can be resealed using aluminum plating. We can replace ducts in every room inexpensively. Return side ventilation filters need replacing to ensure that odor remains under control, and your home brought to a preloss condition.

Home emergencies are unexpected and, at times, seem unfair. Contact SERVPRO of Albany and Americus at (229) 439-2048 for assistance with mold, storm, fire, or water-related incidents.

WHY SERVPRO Leads the Industry in Biohazard Cleanup

1/12/2021 (Permalink)

call SERVPRO of Albany and Americus at (229) 439-2048 call SERVPRO of Albany and Americus at (229) 439-2048

SERVPRO of Albany and Americus has provided hazmat biohazard cleaning services for over a decade. With the backing of over 1,600 franchises nationwide, our SERVPRO has the staff and equipment necessary to take on any size job faster than our competitors. Each SERVPRO location has been selected strategically so that no matter where you live, there is a SERVPRO professional nearby. Whether your a large commercial business or a homeowner looking to have a carpet cleaning done, we are ready! SERVPRO of Albany and Americus offers 24-hour 7 day a week emergency cleaning services, so that you can rest assured that your home or business can quickly get back to  "Like it never even happened."

Call SERVPRO of Albany and Americus for any Biohazard or Commercial Cleanup!

Need Biohazard Cleanup Services?

Call Us Today – (229) 439- 2048

The decontamination of a home or business due to trauma, sewage backups, chemical spills, hoarding or other biohazards can be both dangerous and emotional. Specialized training and experience is key when choosing a cleanup company to resolve these circumstances.

We provide cleanup and recovery services for many biohazard situations. These include the following:

  • Sewage backup
  • Crime scene residues
  • Suicide/death accidents
  • Homicide cleanups
  • Blood cleanup
  • Accident cleanup
  • Hoarding scenes
  • Animal waste/remains
  • Chemical spills
  • Tear gas cleanup
  • Meth lab cleanup

Common Biohazard Scenarios

Sewage Backups

Sewage backups and dark water intrusions are more than nasty, smelly deposits – these damages also introduce harmful microorganisms into a structure. We remove the sewage, contaminants, and moisture, and help ensure the structure is properly cleaned, disinfected, and deodorized.

Bloodborne Pathogens

We remove and dispose of bodily fluids, tissue and other potentially pathogenic substances resulting from accident, trauma, crime or death. Trained SERVPRO of Albany and Americus Professionals clean, disinfect and deodorize the structure.

Illegal Drug Manufacturing Labs / Meth Labs

SERVPRO realizes many of the chemicals used in the production of illegal drugs such as "meth" are volatile and can leave harmful residues throughout a structure. We follow federal and state guidelines to properly clean all surfaces.

24 Hour Emergency Service

We are available 24 hours a day—our highly trained technicians are standing by. We have the qualified trained professionals who are ready to respond to these incidents. We will always treat your property and the people involved with the greatest empathy and respect in the face of trying circumstances.

WHY SERVPRO?

7/14/2020 (Permalink)

call SERVPRO of Albany and Americus at (229) 439-2048 Why SERVPRO? Because we care!

At SERVPRO of Albany and Americus, our number one priority is to make our customers happy. It may sound like the impossible task; after all, we are arriving on the scene when circumstances for our customers are devastating. A fire in their home, a busted pipe which has caused water damage in their kitchen, mold in their office building. These are difficult situations emotionally which is all the more reason for our employees to be sensitive to what our customers are dealing with. Many times, depending upon the damage we are mitigating, we could spend days, weeks, or even months in customer’s home or office. We get to know our clients one on one. We get to meet their children. We get to hear about their families. We know their pets’ names. We know where they leave the key in case they are not there. We get to know them by carefully handling all of their cherished possessions, sometimes cleaning them and packing them away until their homes are restored. At the end of the day, we are just people helping people.  That’s what it’s all about. Sometimes that means stopping what we are doing and having a cup of coffee or dinner with our customers if they ask. Sometimes it means taking out the family pet. Our salesperson recently captured a beautiful picture of one of our employees enjoying a meal with our customers in their home after she had spent hours helping them recover from a fire loss.

What a beautiful thing to see! Why SERVPRO?? Because we care about our customers...And they know it! Let us be the one you call when your life gets flipped upside down.

Call SERVPRO of Albany and Americus today at (229)439-2048!

Certified: SERVPRO Cleaned – a defensive cleaning program

6/4/2020 (Permalink)

Table tent signs describing the Certified: SERVPRO Cleaned program on top of a wooden table. Our defensive cleaning program gives your business a way forward by providing your employees and customers ongoing safety and assuredness.

Let us help you get back to business

As our communities re-open, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

  • Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
  • Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
  • Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of Albany and Americus today at  229-439-2048 for your Certified: SERVPRO Cleaned consultation.

* #1 Choice in cleanup & restoration based Commercial Attitude & Usage Tracking study. Polling 816 commercial business decision makers on first choice for future needs related to cleanup & restoration work. Study conducted by C&R Research: October 2019

Certified: SERVPRO Cleaned means professionally trained SERVPRO franchises perform the requested cleaning, sanitizing and disinfection services according to proprietary SERVPRO protocols and recognized industry and CDC standards with EPA approved cleaning products to deliver a SERVPRO certified cleaning experience.  Each SERVPRO franchise is independently owned and operated.

We are the Cleaning Experts

5/12/2020 (Permalink)

SERVPRO of Albany and Americus is Here to Help during this time of need.

During this unprecedented time caused by the global pandemic of Coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the Coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the Coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning Estimate/Quotes. 

If your home or business needs deep cleaning services, call the experts today SERVPRO of Albany and Americus, 229-439-2048.

We are Cleaning Experts

4/1/2020 (Permalink)

Logo on Virus Background SERVPRO of Albany and Americus is Here to Help with all of your Cleaning and Sanitation Needs!

SERVPRO of Albany and Americus is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Albany and Americus, 229-439-2048

The Right Equipment for the Job!

4/1/2020 (Permalink)

Shelves of Drying Equipment SERVPRO of Albany and Americus has the right equipment for any size damage!

When it comes to restoring damages to your home or business, you want a professionally equipped team that you can trust.  At SERVPRO of Albany and Americus, we use industry leading technology and equipment to address your damages, whether caused by water, fire, or mold, and quickly begin the remediation process.

Moisture Detection Equipment

Scientific drying principles rely upon specialized equipment to detect, measure, and monitor a property’s moisture levels. Recent advances, like infrared cameras, help us detect water through a wall, ceiling, or floor.  Along with cameras, SERVPRO of Albany and Americus uses moisture saturation detection equipment, such as hygrometers.

Water Extraction Equipment

Powerful extraction equipment speeds the drying process by removing the bulk of the water from your home or business. We utilize items such as submersible and gas-powered pumps for continuous pumping of high-level water along with extraction units to perform efficient water removal.

Drying Equipment

SERVPRO of Albany and Americus utilize industrial strength air movers and dehumidifiers to remove any remaining moisture from ceiling, walls, and floors of your home or business after extraction. Proper drying helps to prevent swelling and warping of floors, walls, and furniture.

Odor Removal and Deodorization

Water and fire damages often cause powerful odors. We use powerful air scrubbers and thermal foggers with deodorization agents to remove airborne contaminants and control the air quality during the restoration and cleanup process.

Sanitizing Agents, Germicides, and Anti-Microbial Treatments

Sometimes, the use of OSHA-approved cleaning agents may be needed to clean and remove odors and/or contaminants on your property.  SERVPRO of Albany and Americus utilizes deodorization products to control odors from excessive moisture as well as disinfection products stop the growth of bacteria, fungi, mildew, and other harmful microorganisms.

If you home or business is affected by a water, fire, or mold damage, give SERVPRO of Albany and Americus a call at 229-439-2048, We’re Here to Help!

We are an IICRC Certified Firm

3/31/2020 (Permalink)

IICRC Logo SERVPRO of Albany and Americus is a Locally Owned and Operated IICRC Certified Restoration Company.

SERVPRO of Albany and Americus is an IICRC certified firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates standards for the restoration industry and provides training and certification to restoration companies.

IICRC Certified Firms Must:

  • Present accurate information to consumers and conduct business with honesty and integrity.
  • Require a technician on all jobs who has been formally trained and passed all required tests.
  • Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.
  • Maintain liability insurance to protect all parties in the event of an accident.
  • Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, contractors, and public health professionals.

These standards are reviewed and updated every few years. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.  SERVPRO of Albany and Americus is proud to be certified such a prestigious organization.

When water damage strikes, call the professionals at SERVPRO of Albany and Americus, 229-439-2048.  We're Here to Help!

WHY SERVPRO of Albany and Americus?

3/31/2020 (Permalink)

Here to help Call us 24/7 for ALL of your Cleaning and Restoration needs at 229-439-2048.

SERVPRO of Albany and Americus is a leader in fire, mold, and water damage, but did you know we also do Residential General Cleaning? Our employee's are highly skilled and trained and are here to clean any job small or large.

SERVPRO of Albany and Americus in the event you are thinking of getting some assistance with a general cleaning, for us to come out and give an estimate will be no charge. Feel free to call to schedule anytime; 229-439-2048!

We here at SERVPRO of Albany and Americus work with our customers, homeowners, and business owners to ensure their needs are met. We strive to be the best in the area, and our customers speak for themselves. Check out our testimonials tab and see what others have had to say about us!

Questions? 

Call, stop in, or email anytime!

3359 Palmyra Rd. Albany, GA 31707

229-439-2048  SERVPRO1210@gmail.com

Restoration Companies Work For Who?

7/23/2019 (Permalink)

Call SERVPRO of Albany and Americus for all of your Mitigation needs 24/7 at 229-439-2048.

Who Does the Restoration Company Work For?

In Georgia, you (the “insured”) have a right to hire a contractor of your choice. When you hire SERVPRO of Albany and Americus, our contract is between us. You are the customer. If we are an approved vendor for your insurance provider, you remain our customer. Please understand that our relationship with your insurance company simply means that we are aware of their protocols and preferred invoicing program. We understand the high level of service they expect of us. All of which is to your benefit. We comply with the daily reports, photo documentation and indoor environmental reports they require. This demonstrates that our work is being performed.

Call SERVPRO of Albany and Americus for all of your Fire, Water, Mold, General Cleaning, Bio Hazard, and Construction needs 24/7 at 229-439-2048.

Full Service Line

4/4/2019 (Permalink)

Keep Calm and Call SERVPRO of Albany and Americus 229.439.2048.

As part of the SERVPRO brand everyone recognizes us as the leaders in Fire, Water and Mold, but did you know that we are so much more?  Here at SERVPRO of Albany and Americus, we are continuously working to expand our service lines to incorporate a variety of cleaning and remediation offerings.  What does this mean for you?  This means one vendor, for all your needs, whether it’s an emergency situation or standard cleaning and maintenance we can handle the job from start to finish.  One line of communication and one seamless process.  That’s our goal and our vision for our customers.  We continually discover new ways to help our customers based on their needs.  We like to say, “if it needs to be cleaned, we can do it.  If we don’t currently offer that service, we will figure it out!”  We have the experience, the capabilities, and the technologies to help both residential and commercial clients.  If you have questions about our full-service line, give SERVPRO of Albany and Americus a call at 229.439.2048. 

Hometown Helpers

4/4/2019 (Permalink)

SERVPRO of Albany and Americus is always here to help. Call us today at 229.439.2048.

When you choose SERVPRO of Albany and Americus, you are not only choosing the nationally recognized leader in the industry.  You are choosing hometown help from your locally owned franchise.  We not only work in the area, we live here.  We aren’t just taking care of a customer, we are taking care of our family, friends and neighbors.  It’s about more than a professional image.  For us, it is a very personal reputation on the line.  We truly care about every customer and making them feel like a priority is always our number one goal.  We are active members in the community both as a business and as an organization that participates in civic and charitable causes.  To us, reputation is everything and we can’t build that if we accept anything less than the best.  Our goal is to be the hometown helpers that you can rely on when the unexpected occurs! Call SERVPRO of Albany and Americus today at 229-429-2048.

10 Reasons To Use SERVPRO

3/29/2019 (Permalink)

People and businesses rely on SERVPRO to restore damaged property for many reasons. Here are just 10.


1. We Get It
SERVPRO of Albany and Americus understands your situation. You want to keep costs down, repair the damage, and get back to normal. Those are our goals, too.

2. SERVPRO Is Qualified
Our repair and restoration team members have the best training in the industry. SERVPRO of Albany and Americus is among the top 10% of SERVPROs in the nation. Our results will create a measurable difference for you.

3. We Respond To You Immediately
You can reach us 24/7. When a disaster strikes we respond as quickly as possible. SERVPRO of Albany and Americus can draw on more than 1,650 U.S. and Canadian locations to get the right equipment and right professionals to you faster than other companies.

4. You’re Part Of Our Team
We work with you and for you. You are in charge. You receive a complete explanation of the work we will do and why it needs to be done a certain way. Like you, we don’t appreciate surprises.

5. We Use The Latest Technology
The past few years have seen a rapid advancement in the technology and techniques used in the restoration industry. These advancements allow SERVPRO of Albany and Americus to restore your property to preloss condition quickly, reliably, and more effectively.

6. We Practice The Golden Rule Of Restoration
Restoring property is less expensive than replacing property. SERVPRO of Albany and Americus professionals practice the golden rule, "Restore whenever possible, replace only when necessary." We make sure pretesting is completed on every loss to determine restorability.

7. For Claim And Other Purposes, Your Loss Is Itemized
SERVPRO of Albany and Americus can give you an itemized loss inventory. You will receive an Excel formatted report and pictures of important items. 

8. We’ll Help You Prevent Losses, Not Just Deal With Them
Our services start with prevention. We’ll come out to your business or home and do a review of how you can protect yourself, your family, your business, and your property from potential losses. That’s another old rule (from Ben Franklin) we like: An ounce of prevention is worth a pound of cure. Check out our SERVPRO Ready Plan. 

9. We Handle Any Loss From A Natural Disaster—Big Or Small
Have multiple locations? No problem. Suffer a small loss from water or fire or wind? We can handle it. Have a massive, complex disaster to recover from? That’s within our scope of services, too.

10. We’re Approved, Certified, And Experienced
We’re trained to IICRC (Institute of Inspection Cleaning and Restoration Certification) standards in fire and water cleanup and restoration. Our professionals attend SERVPRO continuing education classes. SERVPRO has been in business for more than 45 years.  Hard-earned results have made SERVPRO a leader in the fire and water cleanup and restoration industry. 

Connecticut, Help Is Here 
The team at Albany has specialized training and experience in fire restoration services, natural disaster prevention, and natural disaster cleanup.

Call SERVPRO of Albany and Americus (229.439.2048) anytime, 24/7.

How SERVPRO Remediates Mold in Albany

3/29/2019 (Permalink)

Call SERVPRO of Albany and Americus at the first sign of mold 229.439.2048

If you have ever walked through a home and greeted by a musty odor, mold exposure is possible, even without you knowing it. Even if you do not smell it, your home may have mold damage already working its way through your walls and structure, which may affect your health and that of your family. Mold is present everywhere, so it is not entirely uncommon for it to take hold of your home and leave you in need of professional mold remediation services.

When you encounter mold damage to your home, call SERVPRO and enlist our team’s expertise towards managing and eradicating the presence of mold on your belongings. Moisture is the breeding ground for mold, and the Environmental Protection Agency (EPA) offers guidelines focused on cleaning, discarding and drying moldy items per relevant recommendations. Our team is well-versed on these action steps and is trained to act accordingly. Our professional approach and extensive training are what sets us apart from others.

As part of the MOLD remediation process, our SERVPRO team prevents further dissemination of mold spores by utilizing plastic sheeting to act as barriers to contaminated areas. We also seal your vents to prevent your HVAC system from further circulating any unwanted bacteria throughout your home. Once we have removed mold from your home utilizing techniques that recognized as industry best practices, we ultimately proceed to disinfect and deodorize your home, so it is ready for you to enjoy once again.

What differentiates our SERVPRO technicians from others, is the variety of approaches available at their fingertips. With mold remediation, in particular, each surface requires a specific method for mold to be removed; e.g., we treat solid surfaces differently than soft ones such as upholstery. To this end, our experts use different methods to achieve full mold remediation in your home. From baking soda blasting to dry ice blasting to hand scrubbing, we employ a variety of methods for your benefit.

Above anything else when you face with mold damage, please call SERVPRO of Albany and Americus at (229) 439-2048 so you may have an experienced and reputable team at your side. We work very hard to make your home "Like it never ever happened."

Why Many Insurance Agents and Adjusters Choose SERVPRO

3/28/2019 (Permalink)

We aim to make the insurance agent's and the claim adjuster's jobs easier

SERVPRO of Albany and Americus has worked with many insurance agents and claim adjusters. We understand your situation. As an agent or adjuster, you have a responsibility to keep claim costs down while providing the best services possible for your clients. Here are a few reasons we’re trusted by so many insurance agents and adjusters:

Fast Emergency Response
Restoring commercial or residential property is the first priority at SERVPRO of Albany and Americus. Your insurance client will appreciate our immediate response and you will know we’re doing everything we can to limit the damage and the costs.

Pretesting Reduces Claims Expense
Like insurance agents and claim adjusters, we know restoring property is less expensive than replacing property. Our goal is always to restore whenever possible and replace only when necessary. That’s why SERVPRO of Albany and Americus performs pretesting on every loss so we can determine restorability.

Claims Inventory Service
SERVPRO of Albany and Americus can provide insurance agents and claim adjusters with an itemized loss inventory. We give you an Excel formatted report and pictures of important items. Your work is made simpler and clearer because we provide you with a complete and accurate picture of the incident.

Electronic Claims Information
Our corporate Claims Information Center provides the fast, accurate information you need to make sound decisions, including:
•    A complete electronic job file (by email or on paper)
o    First notice of loss
o    Detailed estimate
o    Digital loss photos
o    Scanned forms and paperwork
•    Informative reports (including job cost data) to improve results 
•    Performance comparison to industry standard

Superior, Time-Tested Training
Effective training is the best way to help ensure your clients receive the service they deserve. All SERVPRO of Albany and Americus crews are trained to IICRC (Institute of Inspection Cleaning and Restoration Certification) standards in fire and water cleanup and restoration. We also conduct continuing education classes.  

Vendor Qualification Compliance and Professionalism
If you call SERVPRO of Albany and Americus, we will use only qualified vendors to service your clients. Our commitment means you receive:
•    Access to the SERVPRO National Call Center to achieve prompt handling of your claims
•    Assurance that our crew uses industry best practices
•    Efficiencies through our insurance and file documentation requirements
•    The benefits of our quality assurance program

Serving Adjusters and Your Clients
A SERVPRO of Albany and Americus professional's job is to reassure your clients, perform quality service, and report to you quickly. We know your job is to interpret the policy and adjust the claim. We don’t want you to have to deal with problems from vendors. Working with you, we strive to save you time so you can focus on priority files, while having complete control of every loss you’re assigned. We offer you 24-hour emergency response, damage mitigation, loss assessment, and an electronic file within hours. SERVPRO of Albany and Americus's documented, measured performance increases value for you, your agency, your managers, and your clients.

Hard-earned results have made SERVPRO leaders in the fire and water cleanup and restoration industry. The SERVPRO System is geared to achieve customer satisfaction and mitigation results, adding to your competitive advantage.


Here To Help 
The team at SERVPRO of Albany and Americus has specialized training and experience in fire restoration services, natural disaster prevention, natural disaster cleanup, and natural disaster restoration. Call SERVPRO of Albany and Americus (229.439.2048) anytime, 24/7.

A Fun Mold Experiment

7/20/2018 (Permalink)

Call SERVPRO of Albany and Americus for a mold estimate at 229-439-2048.

Mold can easily grow within 24 to 48 hours after a water damage occurs. It begins to colonize in 1 to 12 days! 

The photos on the left represent the control group. The pieces of drywall pictured encountered zero excess moisture.

The photos in the center mimic a water damage that occurs during the winter months and goes undiscovered until the spring when weather warms up and mold spores reach their "happy" place (70+ degrees). These pieces of drywall were submerged in water for ten minutes then placed in Ziploc bags to observe.

The column of pictures on the right represents a DIY water mitigation job. This happens more than you would think. A homeowner dries and cleans the water damage on their own without the help of a professional. Approaching a water damage this way often leads to the structure not being fully dried and susceptible to mold growth. These pieces of drywall were submerged in water for 30 seconds and then placed in the Ziploc bags for observation.

The results are right on. Mold growth was seen a mere 7 days after encountering moisture... and after 4 weeks?!? No thank you! It's of utmost importance to have water mitigated correctly after a loss. But, if it's not, we are here for you as well. Mold mitigation just happens to be one of SERVPRO of Albany and Americus specialties. 

Three Helpful Tips For A Mold Free Home While Your Away!

7/19/2018 (Permalink)

Summer is the BEST time for family vacations, you want to make sure you're Albany home is the best condition so no tragic situations occur. In order to get the most out of your vacation, you probably want to make sure that your house is in the right condition to leave it. No matter where you live, mold can spread while you aren’t there. It’s important to make sure that you don’t have to come home only to start a cleanup effort. These three easy tips on mold prevention while on vacation should help ease your mind.

  1. Check Home in Advance

As the date of your vacation comes closer, the checklist of things you need to do before you can leave gets longer and longer. The one thing that you don’t want to skip out on is ensuring that there isn’t any mold in your home. The first tip in mold prevention is to make sure that there isn’t any fungus that can spread. If you want extra reassurance, you can have a specialist perform a mold test.

  1. Keep Heat Low

What to do with your thermostat when you leave has everything to do with what time of year you vacation. Heat helps create the perfect environment for mold growth. If you’re leaving in the winter, then it’s a good idea to turn off your thermostat entirely. However, if you’re leaving in the summer, you may want to set it cooler. While you don’t want to waste energy on your air conditioning, you can keep your home at a temperature about five degrees higher than what you find comfortable.

  1. Turn Off Water

Together, moisture and heat can derail your efforts against mold. If you’re leaving for a significant period of time, it’s smart to turn off your water entirely. After all, if there are any leaks while you’re gone, you won’t be able to catch them in time to prevent water damage.

If you’re on vacation, you deserve to relax without worrying about what might go wrong while you’re not there. Simple mold prevention can help reduce the risk of mold. For more mold information call our SERVPRO of Albany and Americus office at (229) 439-2048.