What our Customers say...


I'd recommend you guys to anyone.

On a scale from 1 to 10, 1 being the worst and 10 being the best, you guys are a 10!

Sharon was amazing. I felt safe leaving my home in her hands.

I was very pleased with the services Derek provided. Thank You.

Derek did an excellent Job! Courteous, timely, and thorough!

SERVPRO personnel did an outstanding job.

Everything was great and very professional. We have enjoyed having SERVPRO of Albany in our home!!

Derek did a great job and I was very comfortable with him. He was very conscientious to go the extra mile and that is very appreciated. He listened to me and what special areas I had...We have used SERVPRO of Albany recently at my mother’s house to do duct cleaning in a garage apartment on Dawson road. We were pleased with that as well.

Thanks again!

Brandon was professional and explained everything. I have nothing but praises for SERVPRO of Albany's crew. It is obvious that the management expects a lot of customer service from their workers. They were very genuine, and I can tell that customer service was not an act. They are awesome!

I will certainly call you again if I ever have this happen!

I left them a key to the house and trusted them while I was out of town.

Derek did a nice job and was prompt. He was friendly and professional.

Derek and Jeff were very professional and did a wonderful job.

Your team was the greatest! Thanks, thanks, and thanks again!

I enjoyed Mr. Derek and Mr. Nate. I love how they came in and worked.

Derek was on time, thorough, and did a great job.

Oh! My! Goodness! I didn't know SERVPRO cleaned carpets, but so glad I found out they did. Had the carpet cleaned today and cannot believe the results...amazing! The best part, THE SERVICE, from scheduling, the reminder call, and your technician was so friendly. Highly recommend this company! They definitely delivered and more!

They truly were helpful and prompt, extremely courteous!

You have a superb team (Dee, Bea, and Cecric). Excellent workers, they are very courteous, polite and professional. Thanks.