What our Customers say...

Testimonials

SERVPRO is wonderful at mold.  Their professionalism and knowledge goes a long way for me.  Communication on what will happen next and how long the job will take is just one of the strong attributes SERVPRO has.  

I went out of town for 2 weeks.  Mold had began growing all over the cabinets and inside.  SERVPRO cleaned it up and did a wonderful job!

I had a water damage in my home.  Once SERVPRO began tearing out the flooring, they found mold and asbestos.  I was taken out of my home for about 2 weeks but now I am back inside my home and the flooring is beautiful.  

I had mold in my carpet and I didn't know it.  I was sick for months, and finally someone told me to call SERVPRO to have a mold assessment.  SERVPRO found the mold in my carpet and now I havent been sick since SERVPRO came in.  

Commercial building has been set up for a while.  We had the building opened up to see if we could open for business soon, and SERVPRO was called in to check for mold and water damages.  SERVPRO took care of us for a great price and great time frame.  

Mold was infested in each of the apartment rooms.  SERVPRO was given a very strict deadline because students were going to come back to live in them soon.  They got everything cleaned up and livable before the deadline and we will alway recommend them.  

SERVPRO did amazing making it like it never even happened.  We had a pipe burst and within the hour SERVPRO had the water cleaned up and fans put on the walls.  Within 2 days we were back to running that hall again.  

My items were packed out of my home so that my home could be rebuilt.  SERVPRO brought all of my items back to my home and placed them in the rooms that they go in.  They even set up my furniture in the bedrooms.  I am thankful for their professionalism.  

SERVPRO did a fantastic job packing out my home so that my house could be rebuilt.  Anytime I needed anything, SERVPRO allowed me to get from my storage.  

SERVPRO sent in a team to help pack out my home after the storm came through.  I was nervous of the condition of my contents due to my roof not being present in some of the rooms.  SERVPRO brought all of my things back to my home and they were clean and looked better than they did in my home prior to the storm.  

When the straight line winds came through Albany, it was a scary sight and sound to hear your roof being ripped off your house.  I called SERVPRO and they had someone on site to tarp my home within the hour.  Thank you SERVPRO for caring about my home as much as I do. 

I'd recommend you guys to anyone.

On a scale from 1 to 10, 1 being the worst and 10 being the best, you guys are a 10!

Sharon was amazing. I felt safe leaving my home in her hands.

I was very pleased with the services Derek provided. Thank You.

Derek did an excellent Job! Courteous, timely, and thorough!

SERVPRO personnel did an outstanding job.

Everything was great and very professional. We have enjoyed having SERVPRO of Albany in our home!!

Derek did a great job and I was very comfortable with him. He was very conscientious to go the extra mile and that is very appreciated. He listened to me and what special areas I had...We have used SERVPRO of Albany recently at my mother’s house to do duct cleaning in a garage apartment on Dawson road. We were pleased with that as well.

Thanks again!

Brandon was professional and explained everything. I have nothing but praises for SERVPRO of Albany's crew. It is obvious that the management expects a lot of customer service from their workers. They were very genuine, and I can tell that customer service was not an act. They are awesome!

I will certainly call you again if I ever have this happen!

I left them a key to the house and trusted them while I was out of town.

Derek did a nice job and was prompt. He was friendly and professional.

Derek and Jeff were very professional and did a wonderful job.

Your team was the greatest! Thanks, thanks, and thanks again!

I enjoyed Mr. Derek and Mr. Nate. I love how they came in and worked.

Derek was on time, thorough, and did a great job.

Oh! My! Goodness! I didn't know SERVPRO cleaned carpets, but so glad I found out they did. Had the carpet cleaned today and cannot believe the results...amazing! The best part, THE SERVICE, from scheduling, the reminder call, and your technician was so friendly. Highly recommend this company! They definitely delivered and more!

They truly were helpful and prompt, extremely courteous!

You have a superb team (Dee, Bea, and Cecric). Excellent workers, they are very courteous, polite and professional. Thanks.